Returns & Exchanges

At MyDesignation, we want you to love your fashion finds, which is why we offer a hassle-free 7-day return and exchange policy for all unworn and unwashed items. Simply initiate a request through our portal to ensure your wardrobe stays as fresh as your style.

1

Initiate Request

Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure the apparel is in its original condition with all tags attached and packed securely in the original packaging to prevent damage during transit.

3

Handover to Courier

Our logistics partner will arrive at your doorstep within 24-48 hours to collect the package; please ensure you receive a pickup confirmation receipt.

4

Refund or Replacement

Once your item passes our quality inspection at the warehouse, we will process your refund to the original payment method or dispatch your exchange item within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing